What do we offer?
Penn ar box’s mission is to simply send happiness: offers every month original authentic, 100% Breton products, gathered in a box that you can receive at home, work or at the other side of the globe.
What is the difference between the Plij Box and the Buhez Box?
The Plij Box brings new flavors and surprises each month, contains 5 to 6 surprising products selected from Breton craftspeople.
The Buhez Box: Containing 10 Breton star products, all stamped “Made in Brittany”, is by no doubt any Brittany lover’s indispensable survival kit.
Qui sélectionne les produits des box ?
Les produits sont rigoureusement sélectionnés par l'équipe Lo Salé. Les produits doivent tout simplement être bons, Bretons, et gourmands.
Can I choose the components of my box?
We wish to keep the surprise element at the reception of the box. You will be informed of your box’s components only when you open it at the 15th of the month.
Where can I find the products of the previous box?
We have an online shop where you can get products from the three previous boxes. You are totally free to put together your dream package.
What’s the difference between a “monthly withdrawal” subscription and a 3, 6 or 12 months subscription?
The monthly withdrawal subscription is a non-binding subscription. You will be debited at the anniversary date of subscription. Concerning the 3, 6 or 12 months subscription, you will be debited the entire amount. You will not be able to unsubscribe before the deadline.
How can I unsubscribe?
You can unsubscribe from your monthly withdrawal subscription by going to the tab “my account”. If you suspend your subscription in the time between the withdrawal and the reception, the suspension will only take place the next month.
What is the Solidary Rounding?
The solidary Rounding is a new Penn ar Box concept. We put forward innovative projects carried by our partners. You can participate by donating an extra euro that will be transferred to the project of your choice. Penn ar Box doesn’t receive any percentage on this type of transaction. The projects are hosted by the crowd funding platform Kengo.
What is We Are Breizh Network used for?
We are Breizh is a sharing platform for Britanny lovers. Share your photos, recipes, messages with the entire Penn ar Box Community.
Where can I find the Chef’s recipes published in Ar Gazetenn?
All recipes are posted on We Are Breizh page and on the Penn ar Box Blog
How much does shipping cost?
Shipping fees are automatically calculated according to the weight and the country of destination of your package.
I can’t find some products on the online shop?
That's completely normal; products are available for only three months after their initial reference in one of our boxes. We suggest that you contact the producer in question directly, you will find their contact details on our page: Our craftspeople.
When will my box be delivered?
You box will be delivered on the 15th of the month following your order.
What are the different delivery options?
You have two options: home delivery thanks to the post office or else a relay point delivery thanks to Mondial Relay.
Could I be delivered abroad?
Penn ar Box delivers abroad! You will find all the countries where shipping is available here.
My package is damaged.
I refused the package to the delivery agent: send us an email.
I accepted the package and I ended up with a damaged product: send us an email with the photo of the damaged product(s).
I didn’t pick up my package from the post office or Mondial Relay in time and it went back.
Send us an email, we will reship it, however costs will be at your charge.
What are the possible payment methods?
You can pay with your usual credit card. Blue Card, Visa or MasterCard.
When will I be debited?
Concerning the monthly withdrawal subscription, you will be debited at the anniversary date of subscription. The first month you will debited at the moment of the subscription. Concerning the 3, 6 or 12 months subscription, you will debited the entire amount
Are payments secure?
All payments are secured and assured by « Crédit Agricole du Finistère »‘s e-transaction module.
How to edit my credit card details?
You can edit your credit card details at anytime on the tab “my account”.
What is the 3D secure?
For every payment over 100 Euros, you receive a code by text message that you should enter on the space reserved.
How can I give away a subscription ?
You want to make a loved one happy ? It’s very simple, click on the tab “Offer” and choose an option. You can even leave them a note that you can print or send by email to the lucky recipient.
How do I activate my gift card?
To activate your gift card, you can go to the activation page and enter the code indicated on the card. You will receive your box the next month.